Smart organisations are building their collective emotional intelligence, most likely, because they are smart organisations.


Future thinking organisations are strengthening the Emotional Intelligence (EQ) of their staff. In doing so they are creating greater individual resilience, better collaboration and vastly improved internal relationships, within what are today very complex working environments.

Strengthening EQ assists organisations to become, more agile, independent and generally better prepared for the continuously shifting and ambiguous business environments of today.

Strengthening EQ is key to genuine empowerment.

If, we are honestly committed to empowerment, as many say they are, then begin where it really counts. Not on the surface and exteriors, through posture, words and title, rather through the motivation for deep internal self-observation.

“Know thy self”– has always been a glaringly obvious idea, not rocket science either.

Yet, very few of us are actually prepared, or have been taught, how to venture into the honesty and harsh reality that such a journey inevitably reveals.

In developing and strengthening a powerful self-awareness, one opens the door to accessing the key toolbox for successful social engagement.

Today we expect staff with the appropriate skills, tools and understanding to be up to the task of performing their job without any real problem. Yet look around and we discover that in so many situations it just isn’t the case. Many highly skilled and competent individuals are burning out way too quickly, stressed to ridiculous levels, overly defensive, closed to growth or have turned to a cocktail of chemicals to simply manage their work engagements.

It could well be that a lack of the basic building blocks of emotional intelligence are absent, and that without these social skill sets, everything they engage in becomes overwhelming.

In delivering a customised EQ development programme over five months, for one of the top four banks in South Africa, we have witnessed remarkable growth across a diverse group.

The combined impact of the five modules delivered, has positively improved the overall behavioural impact of those involved, both in the workplace but also in their personal lives, it has also significantly enhanced how they interact with their colleagues with the increasing need for fast and fluid collaborations.

But rather hear what one of the delegates had to say…

“Education is not so much the learning of facts, but a change in the way we respond to problems. If this is the goal of education the EQ course achieves this exceptionally well. We were challenged in each session to confront ourselves and our fellow student on obvious frivolous issues, but the solutions were fleeting, imperfect and our often paradoxically different from our colleagues.  The EQ course is not a pleasant course where I can proclaim that I have learned the following factual techniques or best of breed processes for solving human problems, it’s an uncomfortable course where I was brought face to face with my sometimes flawed perceptions of my emotive environment. The course gave me the techniques to emotionally distance myself from my current circumstances, raise myself above the present situation and construct a more effective resolution than I may have been aware of before. It gives insight and tools for a more effective purpose

Thank you Graeme for letting me peek at a path on which I can grow, to transcend the easy and navigate along the strategic.”

Bruce B

Today, evidence based on new findings by neuroscientists, reveals that we have the ability to change our EQ: it improves with awareness and practice. This is encouraging, especially as EQ gains in importance as an important and sought after leadership trait.

For further details on our EQ programme connect with us at

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