Microsoft Bookings, Office 365’s newest service that helps organizations schedule appointments with customers is now available under a couple of more Office 365 subscription plans as announced this week by Microsoft.
Microsoft Bookings is a service for small businesses that provides a public-facing Web portal for customers to book appointments, while also providing staff access to a shared calendar for scheduling purposes. Microsoft indicated that Bookings soon will be available more broadly worldwide and has mobile apps support. In addition, Microsoft intends to add Bookings to other Office 365 plans than just the Office 365 Business Premium plan.
Small businesses can use Bookings for the following tasks, per Microsoft’s announcement:
- View and manage your Bookings calendar.
- Create and edit bookings.
- See real-time availability and whereabouts of your staff.
- Respond to customers with bookings quickly and easily.
- Get directions to your next booking.
- Access your customer list.
A few other features will arrive in a week or so for Microsoft Bookings users. Microsoft is adding a control in Microsoft Bookings to share an organization’s Office 365 calendar. In addition, the calendars of individual employees also can be shared. When those things are done, external customers will be able to see the blocked-out time periods before making appointments. Microsoft also added the ability to add buffer times between appointments.
Lastly, organizations will be able to choose custom-color options for the Bookings page that their customers see. There’s also an option to include or exclude a company logo.
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